Cloud security

Please note: the below guide is intended as a helpful resource and is not intended or implied as a legal contract, for specific details please refer to our terms and conditions and privacy policy.

Cloud based parking software & security

Being in the cloud has many benefits that can help your business, the primary one being accessibility. The ability to access your real-time data wherever you or your team are encourages collaboration and interaction when it suits, not just when the environment allows.

The cloud helps Oobeo keep its and more importantly, your costs lower. Without a myriad of hardware and network components to maintain, we are able to focus our resources on delivering you even more robust features to help solve the challenges facing your business.

For operations leaders that are hesitant about committing to cloud solutions for their parking operations, we have an overview of the top questions we are asked regarding cloud based parking software.

1) Where is my data kept?

Oobeo partners with AWS (Amazon Web Services) as our primary cloud hosting provider. AWS is the worldwide leader in cloud computing and as big as it’s next four competitors combined.

As AWS has locations in 12 geographic regions, we take a number of factors into account and select the right region for your business based.

AWS data centers are secure by their design and their controls make that possible. AWS performs initial environmental and geographic assessments. Data center locations are carefully selected to mitigate environmental risks, such as flooding, extreme weather, and seismic activity. AWS Availability Zones are built to be independent and physically separated from one another.

AWS does not provide a physical address for their regions in line with their security policy. For most US based customers you will be based on US West.

4) What makes Oobeo or the cloud secure?

Ultimately security in AWS works like everything in the offline world…it’s as secure as you make it. AWS’s full-time job is to carefully monitor security, which is significantly more efficient than a conventional in-house system, where an organization must divide its efforts between a myriad of IT concerns, with security being only one of them.

RapidScale claims that 94 percent of businesses saw an improvement in security after switching to the cloud, and 91 percent said the cloud makes it easier to meet government compliance requirements.

At Oobeo, we take security very seriously and have specific policies and procedures in place to ensure customer data is protected at all times.

Only a very small number of our team have access to our admin controls and require 2-factor authentication to administer the system. Protecting passwords and limiting access to only those that need access is incredibly important, much like you wouldn’t give the keys to your house to someone you didn’t trust.

5) Who can see my information?

Only those users whom you grant admin access to or our Oobeo team of senior managers and customer support operatives when you required for support or billing issues. We do not hold or make copies of any of your data. Please review our privacy policy for more information.

6) What is your data encryption philosophy? Do you encrypt data?

Yes. We do encrypt data. In today’s connected world, it is imperative to encrypt data not just on the cloud but also the data in your On-premise data center.

7) How much control do I retain over my data?

Clients have complete control on the data. With necessary access credentials, Client users can access data anytime, anywhere in the world. That is the power of Cloud.

8) How is my data isolated from that of others?

Depending on your needs we can implement a single-tenant or multi-tenant delivery of the Oobeo system. Being a single-tenant means a completely stand-alone version of Oobeo within your own hosting environment. This means having your own databases and data is never co-mingled. This is an expensive option, only suited to much larger organizations wanting greater sense of security of their data but comfortable with the associated costs.